Shipping and Delivery
1. We ship all parcel within 5 days after payment, provide all kinds of shipping method. If you want to specify the shipping method, please pay shipping cost. Below is the estimate delivery speed for your reference. Thank you!
2.If your order cost exceed US $200, We will provide you free DHL or FedEx shipping service.(remote country request US $230)
|Shipping Way||Delivery Time||Tracking Website|
|Post Air Mail||10-60 days||www.17track.net/en/|
|Singapore Post||15-45 days||www.17track.net/en/|
|The delivery speed only for reference, sometimes will be delayed by holidays, festivals, bad weather, customs, Etc.|
|Post Air Mail to South American countries may take longer than 60 days.|
|Express usually have customs tax issues, in that case, please cooperate with customs to pay tax.|
|1. If you receive defective products, please contact us immediately in order for replacement or repairing. If a replacement is not available, then a full refund will be issued with the original payment method.|
|2. For more information, please contact our customer service team.|
|Your support and trust is the greatest impetus for us:|
|1. If you are satisfied with our items and service, please kindly take a minute to leave a positive feedback with 5 stars, we will gladly do the same for you.|
|2. Please do not hesitate to contact us to get a better solution before you leave a neutral or negative feedback, we will try our best to provide you a best service.|
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.