Questions from customers
1. When will you shipping if we place order ? Usually we will shipment within 2-5 working days once we received the payment, Usually we will send the goods out free shipping by AliExpress Standard Shipping. 2. How to trace with my parcel ? You can check your shipping information from your order or the following link with your tracking Number : http://www.17track.net/zh-cn/track?nums ( copy it to browser ). 3. I didn’t received the goods what should I do ? If you didn’t received the goods by the end of time receipt, you could apply for a refund. 4. When we received the goods not satisfactory what should I do ? Please don’t hesitate to contact us to get a better solution after your received the goods find any problem, we will provide you a best service. If you don’t have to contact us, you directly open the dispute, we will cancel all the cooperation in the future. 5. Wholesale and drop shipping are both welcomed ! For wholesale, we will offer discounts on the basis of the quantity you want to order. For drop shipping,we could send the goods to your customers directly,and we won’t leave information about us if you would like to. 6. About the fashion jewelry maintenace advice ! All jewelry will fade as time pass, good maintenance can help to keep longer, such as : please avoid friction, keep away from water, take off when sleeping, avoid sweating, avoid contact cosmetics, etc.
please clean with soft cloth and sealed storage in jewelry bags or boxes.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.